FAQ
Need help? Take a look at some of the questions we get asked most often by customers. No matter what you want to ask, one of our employees is always there for you. If you can't find the answer to your questions here, please contact us. We're here to help.
WHERE CAN I DOWNLOAD STOCK CONTROL?
Just click the "Download now" Button at the following site
THE SOFTWARE CANNOT BE DOWNLOADED
With some browsers, especially Microsoft, the program may not be able to be downloaded.
Apparently Microsoft initially blocks all programs from downloads that it doesn't recognize.
However, if you plan to download the program from the company's own homepage, you can be sure that this program comes from a trustworthy source.
To download the Software, select the three dots in the download popup menu and click "keep"
After this, there will be another securtiy query by windows defender. Here you have to unfold the "Show more" menu and then click the Keep Anyway Button.
HOW TO INSTALL THE SOFTWARE?
When you download the software from our product page, you will receive a .zip package.
You have to exctract this *.zip packacke somewhere on your local drive.
After that you can start the software installer (*exe file).
THE SOFTWARE WON'T INSTALL
Microsoft made enhancements to it’s SmartScreen component that it uses on Windows 10 to help protect users against potentially malicious software.
This "blue screen" warning appears, because the program has not yet been certified by a third party company.
By starting the installation file, notice there is only one option: “Don’t run”.
You have to know enough and be willing to click on the non-obvious “More info” link to have it allow you to execute the program:
This will display the app information, and the real publisher is displayed because the program is already code signed.
Clicking on “Run anyway” now takes you to the User Account Control window, which is the standard Windows safety procedure for any installation program, and at this point everything is normal:
WHERE IS MY PRODUCT KEY?
Usually your product key was sent to you by email, when you buy the product or when you are sign up for the beta phase. Please check if this email has ended up in a spam folder. If there are still problems with the product key, please contact support.
WILL MY FINANCIAL DATA BE TREATED CONFIDENTIALLY?
When buying your product or signing up for the beta phase, your user data will be stored.
While using the program, it is doing some Stock/currency price quotes from an external server
Your financial data, like portfolios, performance or sum of assets will be stored only at your local computer.
There will be no tracking of your trading behavior.